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Privacy Policy

Privacy Policy

How Edge Assist collects, uses, and protects information from visitors to our website

Last Updated: July 21, 2026
Looking for our HIPAA information? This policy covers general website and business data. If you're looking for how we handle Protected Health Information (PHI) as a Business Associate, see our Privacy Policy & HIPAA Compliance Statement.

01Overview

This Privacy Policy explains how Edge Assist, a product of NextEdge Data, collects, uses, and protects information when you visit our website, request a demo, contact us, or otherwise interact with us outside of our clinical service platform.

This policy applies to our marketing website and general business communications. It does not describe how Protected Health Information (PHI) is handled when Edge Assist is used to support a healthcare provider's operations — that is covered separately in our HIPAA Compliance Statement, linked above.

02Information We Collect

We may collect the following types of information:

Contact Form DataName, email, phone, company, message Demo/Booking RequestsPractice details, scheduling preferences Website Usage DataPages visited, browser type, device, referral source CommunicationsEmails, calls, or messages you send us directly

03Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Understand how visitors use our site and improve its performance
  • Remember your preferences across visits
  • Measure the effectiveness of our marketing efforts

You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of our website function.

04How We Use Information

We use the information we collect to:

  • Respond to inquiries and demo requests
  • Provide, maintain, and improve our website and services
  • Send relevant updates, product information, or marketing communications
  • Understand website traffic and usage trends
  • Meet legal, security, and contractual obligations

05Third-Party Services & Sharing

We use trusted third-party tools to operate our website and business, including analytics, CRM, scheduling, and communications platforms. These providers process data on our behalf under their own privacy and security commitments.

We do not sell your personal information. We do not share your information with unrelated third parties for their own marketing purposes.

Information may be shared with our partners — including VirtuCrest — where relevant to a joint client relationship. Any sharing of data with external partners such as Wise Sapphire only occurs under an explicit, signed data-sharing agreement, never by default.

06Health Information Notice

This policy does not govern PHI. If you are a patient of a healthcare provider that uses Edge Assist, or a healthcare organization evaluating our platform, our handling of health information is governed by our Privacy Policy & HIPAA Compliance Statement and, where applicable, a signed Business Associate Agreement (BAA) with the provider.

07Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

08Your Choices & Rights

  • You may opt out of marketing emails at any time using the unsubscribe link included in those emails
  • You may request access to, correction of, or deletion of personal information you've submitted to us, subject to legal and contractual limitations
  • Depending on your location, you may have additional rights under laws such as the CCPA or GDPR

To exercise any of these choices, contact us using the information below.

09Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

10Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last Updated" date at the top of this page.

Contact Information

Questions about this Privacy Policy:

NextEdge Data Edge Assist

This document is a business draft and does not constitute legal advice. Consult an attorney licensed in your jurisdiction before publishing.

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