HIPAA Notice of Privacy Practices

How Edge Assist, NextEdge Data, and VirtuCrest handle Protected Health Information

Note on scope: Edge Assist, NextEdge Data, and VirtuCrest act as Business Associates to the healthcare providers we support — we are not your treating provider. This statement explains how we handle PHI on behalf of our provider clients. For a formal HIPAA Notice of Privacy Practices covering your specific care, contact your healthcare provider directly. Looking for our general website privacy practices instead? See our Privacy Policy.

01Overview

This Notice describes how medical and personal health information may be used and disclosed, and how you can access this information.

VirtuCrest, NextEdge Data, and Edge Assist are committed to protecting the privacy and security of Protected Health Information (PHI) in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

02Your Rights

You have the right to:

Access Your Information — Request a copy of your health records
Request Corrections — Ask to correct inaccurate or incomplete information
Request Restrictions — Limit how your information is used or disclosed
Receive an Accounting of Disclosures — Get a list of when your information was shared
Request Confidential Communications — Ask us to contact you in a specific way

03How We Use and Disclose Information

We may use and disclose PHI for the following purposes:

1. Treatment

To support healthcare providers in delivering care.

2. Payment

To process billing, claims, and reimbursement activities.

3. Healthcare Operations

To improve services, conduct audits, ensure compliance, and manage operations.

04Additional Uses and Disclosures

We may also disclose information:

When required by law
For public health and safety purposes
To comply with legal or regulatory requirements
To authorized business associates under strict agreements

05Our Responsibilities

We are required to:

Maintain the privacy and security of PHI
Provide this Notice of our legal duties and privacy practices
Notify affected individuals in case of a data breach
Follow the terms of this Notice

06Business Associate Role

When providing services to healthcare organizations:

We act as a Business Associate
We use PHI only as necessary to perform services
We apply the minimum necessary standard
We implement safeguards to protect PHI

07Safeguards in Place

We protect PHI using:

EncryptionIn transit and at rest Access ControlsSecure systems and permissions Audit LoggingContinuous monitoring Workforce TrainingOngoing compliance programs

08Your Choices

You may:

Request limitations on certain disclosures
Opt out of non-essential communications
Contact your healthcare provider for additional controls

09Changes to This Notice

We reserve the right to update this Notice at any time. Updated versions will be posted with a revised date.

Contact Information

For questions, concerns, or to exercise your rights:

VirtuCrest NextEdge Data Edge Assist

Important Note: This Notice applies to services where PHI is handled. For specific medical record requests, please contact your healthcare provider directly.

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HIPAA Notice of Privacy Practices